Subscription, Refund & Cancellation Policy

Paid plans are billed in advance on a recurring basis (monthly or annually, as selected at checkout) and renew automatically at the then-current price until cancelled. Before you pay, checkout discloses the price, billing interval, and that the plan auto-renews.

Applicable taxes may be added based on your location. Annual plans are billed as a single upfront charge for the term.

You may cancel at any time from your account settings, without contacting support. Cancellation stops future renewals; your plan remains active through the end of the current paid period, after which paid features stop.

Monthly fees are generally non-refundable except where required by law. For annual plans, a refund request made within 14 days of the initial purchase may be eligible for a prorated or full refund at our discretion, provided the account has not been used in a manner inconsistent with a good-faith trial.

Hardware, on-site installation, and custom-development charges are governed by their separate agreements and are not covered by this policy.

We will provide advance notice of price changes that affect your renewal. If a payment fails, we may retry and may suspend access until payment succeeds.

After cancellation you may export your data for a limited period before deletion, as described in our Terms. Questions about billing can be sent to legal@staffgpt.net.