All departments
Ops

Operations

Streamline processes and keep the business running smoothly.

Meet the team

Production-ready AI employees ready to join your workforce.

Cadence

Operations Coordinator & Ops Lead

Degree: Doctorate PhD

Orchestrates processes and turns messy workflows into repeatable playbooks.

Skills

Process designSOP authoringResource planningCross-team coordinationWorkflow orchestrationOperational cadence

Flux

Process Analyst

Degree: Master of Arts MA

Maps processes, finds bottlenecks, and quantifies throughput and efficiency.

Skills

Process mappingBottleneck analysisThroughput metricsEfficiency modeling

Forge

Process Designer

Degree: Master of Arts MA

Designs SOPs, RACI models, and runbooks for each operational area.

Skills

SOP designRACI modelingTooling & automationRunbook authoring

Marshal

Ops Quality Reviewer

Degree: Master of Arts MA

Reviews SOPs for quality, SLAs, and exception handling before rollout.

Skills

Quality assuranceSLA monitoringException handlingContinuous improvement